Privacy Policy

Maria Perera Insurance
Effective Date: August 1, 2025

At Maria Perera Insurance, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, forms, services, and SMS communications.

This policy applies to all interactions through our website, contact forms, booking systems, advertising channels, and automated messaging systems.


1. Information We Collect

We may collect the following types of information:

Name

Email address

Phone number

Address

Communication preferences

Appointment and service information

Usage data from our website

Device, browser, and IP address

Cookies and tracking data

We collect this information when you:

Submit a contact or service form on our website

Opt in to receive SMS messages

Schedule an appointment or request an estimate

Interact with our website, ads, or digital platforms

Communicate with us via phone, SMS, email, or chat


2. How We Use Your Information

We use your information to:

Respond to inquiries and provide services

Schedule and manage appointments and estimates

Send appointment confirmations and reminders

Send service updates and job status notifications

Provide customer support

Send promotional offers (only with explicit consent)

Improve website functionality and user experience

Comply with legal and regulatory obligations


3. SMS Communications & Opt-In Details

By providing your phone number and explicitly opting in through our website forms, appointment booking pages, digital platforms, or other authorized consent mechanisms, you agree to receive SMS messages from Maria Perera Insurance.

These messages may include:

Appointment confirmations and reminders

Updates and service status notifications

Customer support communications

Operational notifications

Informational messages

Promotional offers (only if explicit consent is provided)

We respect your privacy and are committed to protecting your personal information. We do not sell, rent, trade, or share your phone number, SMS consent, or messaging data with third parties for marketing or commercial purposes.

Your SMS-related information may only be shared with third parties when:

Required by law

Necessary to deliver the SMS service (e.g., messaging service providers, aggregators, CRM platforms, automation tools, and infrastructure providers)

Required for legal, regulatory, or compliance purposes

All third-party service providers are contractually obligated to protect your data and comply with applicable privacy, data protection, and security regulations.

Message frequency may vary. Message and data rates may apply.
Reply STOP to unsubscribe at any time. Reply HELP for assistance.
Your consent to receive SMS messages is not a condition of purchase.


4. Mobile Data Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except:

Aggregators

Messaging service providers

Communication infrastructure providers

These exceptions apply solely for the purpose of enabling, operating, and delivering our SMS communications and messaging services.

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties beyond what is required to operate messaging services.


5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve website performance, analyze traffic, personalize content, and measure marketing effectiveness. You may disable cookies through your browser settings, though doing so may affect certain website features.


6. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information with trusted service providers strictly for operational and technical purposes, including:

Website hosting providers

CRM and automation platforms

SMS and messaging platforms

Analytics providers

Cloud infrastructure and security providers

All partners are required to maintain confidentiality and comply with applicable privacy laws.


7. Your Rights & Choices

You may at any time:

Opt out of SMS by replying STOP

Unsubscribe from marketing emails via the unsubscribe link

Request access to, correction of, or deletion of your personal data

Withdraw consent for any communication

To exercise your rights, contact us at:
[email protected]


8. Data Security

Maria Perera Insurance implements appropriate administrative, technical, and organizational safeguards to protect your information from unauthorized access, loss, misuse, or disclosure. Security measures include secure data storage, encrypted communications, access control policies, and continuous monitoring. While we take industry-standard precautions, no method of electronic transmission is 100% secure.


9.Limitation of Liability / Disclaimer

Maria Perera Insurance makes reasonable efforts to protect your personal information and ensure the secure transmission of data. However, Maria Perera Insurance is not responsible for any damages, losses, or inconveniences arising from or related to:

Unauthorized access to your personal information due to circumstances beyond our reasonable control

Delays, failures, or interruptions in the delivery of SMS communications

Errors or inaccuracies in information provided by third-party service providers

Data breaches or security incidents resulting from factors outside our control

Any reliance on information transmitted via SMS or electronic communications

While Maria Perera Insurance implements industry-standard security measures to safeguard your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your personal information.

By submitting your personal information and consenting to receive SMS communications from Maria Perera Insurance, you acknowledge and agree that Maria Perera Insurance shall not be held liable for any indirect, incidental, or consequential damages resulting from the collection, use, or transmission of your personal data, to the fullest extent permitted by applicable law.


10. Third-Party Links

Our website may contain links to third-party websites. Maria Perera Insurance is not responsible for the privacy practices of external sites. We encourage users to review the privacy policies of any third-party sites they visit.


11. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.


12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.


13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Website:
https://mariapererainsurance.gighopp.com/privacy-policy